Privacy Policy – Hisense Store

Hisense Store (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information:
We may collect personally identifiable information (“Personal Information”) when you interact with us, including but not limited to when you:

• Visit our website

• Place an order

• Fill out a contact or order form

• Subscribe to newsletters or marketing communications

• Participate in surveys, promotions, or offers

This information may include:

• Name

• Email address

• Phone number

• Delivery or billing address

• Payment details (such as debit/credit card information)

Non-Personal Information:
We may also collect non-personally identifiable data when you interact with our site. This may include your browser type, device, operating system, IP address, or details about how you connect to the site.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders

• Provide customer support and respond to inquiries

• Improve our website and services

• Personalize your shopping experience

• Send transactional emails and order updates

• Inform you about promotions, special offers, and updates (if you’ve opted in)

• Monitor and prevent fraudulent activity

3. How We Protect Your Information

We implement appropriate data handling practices and security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the secure storage of sensitive information such as payment details and account credentials.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share limited data with:

• Trusted service providers who assist in operating our website, payment processing, or fulfilling orders

• Marketing and logistics partners, under strict confidentiality agreements

• Authorities or regulatory bodies, where required by law

In all cases, we ensure your information is handled securely and only used for purposes stated in this policy.

5. Use of Third-Party Services

We may engage third-party services (e.g., payment gateways, delivery companies, or analytics providers) that may collect or access data to help us serve you better. These third parties are bound to maintain the confidentiality and security of your data.

6. Your Consent

By using our website and submitting your information, you consent to our Privacy Policy and the collection and use of information as described herein.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Hisense Store
Phone:+254 709 003608
Email: sales@hisenstore.co.ke